Managed Services

Crayon Recognized as Microsoft Azure Expert Managed Service Provider

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Crayon, a global leader in Software Asset Management (SAM) and Cloud Economics, has achieved a significant milestone in being recognized as a Microsoft Azure Expert Managed Service Provider (MSP).

As customers move to the public cloud with increasing pace, they need partners with a deep level of cloud expertise and experience to guide them. Inclusion in the Azure Expert MSP program is awarded to partners that meet a stringent set of requirements, including verified proof of excellence in customer delivery and technical expertise, and the successful completion of an independent audit of their managed services, people, processes and technologies.
 

SolarWinds MSP Launches MSP Pulse Benchmarking Tool for MSPs

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SolarWinds MSP, a global leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and MSPs, has today launched MSP Pulse, a benchmarking tool that is designed to enable managed service providers to effectively understand the health of their business, with deep insight into opportunity areas for new investment, and an understanding of how they rank against their peers.

MSP Pulse was developed in partnership with The 2112 Group, a leading business-strategy firm focused on improving the performance of technology companies' direct and indirect channels. With the new tool, MSPs answer a few questions that drive a customized, comprehensive report. It details:

Axis Communications Launches Cloud-Based Managed Services Platform

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Security service providers, alarm central stations and their dealers seeking a competitive advantage can now offer an end-to-end managed service that includes remote monitoring via the newly launched AXIS Guardian solution.

Axis Communications, the market leader in network video, designed the platform to integrate with a provider's existing alarm monitoring software-the video data is processed on the edge by Axis and then stored in the cloud or locally. By using AXIS Guardian's centralized device management, providers can maintain and manage their clients' systems remotely while delivering stable and reliable monitoring to their end customers, without the overhead of maintenance or installation.

Rackspace Extends Managed Security to Google Cloud Platform

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Rackspace announced today that Managed Security and Compliance Assistance for Google Cloud Platform (GCP) is now available for preview to new and existing customers that use Rackspace Managed Services for GCP. Companies using GCP can now benefit from the additional security capabilities provided by Rackspace Managed Security (RMS) to deliver enhanced breach detection and remediation, helping minimize the time cyber criminals spend in an environment and limit overall impact to the business.

With Rackspace Managed Security and Compliance Assistance for GCP, Rackspace is now a leading managed security services provider that offers services on all of the major public cloud platforms. In IDC's 2017 CloudView Survey of over 6,000 enterprise respondents, nearly 50 percent indicated concerns about security in the cloud, and about 40 percent cited superior security capabilities available from service providers as a major incentive to move to the cloud. With RMS, Rackspace security experts help customers with strategic planning for best practice multi-cloud security, tactical day-to-day security monitoring and threat analysis to deter, detect and respond to potential threats around the clock.

Is Your Infrastructure Costing You Too Much

Article Written by Adnan Raja, Vice President of Marketing, Atlantic.Net

When you look at the statistics for information technology worldwide, you can understand why getting infrastructure costs down is such a key concern. IT spending worldwide was projected at $3.41 trillion for 2016 by industry analyst Gartner. Computers have simply become increasingly important business tools, and that is backed up by different buying patterns over time. In 1990, 15 million computers were shipped; in 2015, 65 million computers shipped per quarter.

While technology is critical to your success, your organization may still be spending too much on its backend. In this article, we look at the cost of not using cloud, why managed services make sense in 2017, and - most importantly - security as a critical factor in cost-containment.

Cost of not using cloud

 

AHEAD Launches CoPilot, A New Managed Service for the Public Cloud

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AHEAD, a leading provider of enterprise cloud solutions, announced today the release of its new managed service, CoPilot, which will monitor and optimize public cloud environments. The company officially unveiled CoPilot at AWS re:Invent 2017, as AWS will be the initial focus of the service (AHEAD is exhibiting at Booth #2122).

While there is incredible momentum around public cloud adoption, enterprises often find that the combination of enthusiasm and lack of qualified staff lead to unintended negative consequences. These include spikes in billings from new resources being deployed across their businesses and configuration missteps that can leave companies exposed to potential data breaches.

The CoPilot service delivers reports, dashboards, alerts and benchmarks, and integrates them with guidance from AHEAD cloud experts to provide actionable insights in three areas:

DXC Technology Announces Service Offerings for Microsoft Azure to Enable Digital Transformation in a Hybrid Cloud Environment

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DXC Technology announced new application and managed service offerings for Microsoft Azure and Azure Stack that provide a wide range of services to accelerate and efficiently scale digital strategies across both public and private clouds. 

"Enterprises and public sector clients are facing increasing business pressures and regulatory changes that are accelerating the need for flexible, scalable cloud solutions," said Dan Hushon, senior vice president, chief technology officer, DXC Technology. "They need to optimize operations and performance across platforms to decrease costs and increase agility - all while maintaining compliance.

"The services we're announcing today help clients with their Microsoft Azure strategies by providing the specialized tools, methods and skills needed to build, modernize, transform and migrate applications," Hushon continued. "They demonstrate commitment to strengthen our relationship with Microsoft to deliver services for Azure that empower enterprises to thrive in today's dynamic business landscape."

Orange Business Services Strengthens Its International Cloud Strategy with New Public Cloud Services for Multinational Corp

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Orange Business Services is accelerating its international cloud strategy with a new global public cloud offering that includes advice, auditing, integration and managed services for cloud infrastructure and applications. The services, delivered in partnership with Huawei, complement the existing Orange private cloud portfolio and will help enterprises in their digital transformation initiatives.

The principal aim of the international cloud strategy is to help multinational corporations (MNCs) migrate their legacy enterprise applications to the cloud and ensure that their infrastructure and applications are available in all geographic regions in which they need to be hosted.

The new cloud services will roll out across Western Europe and Southeast Asia in April 2017, followed by the US in October 2017. The Middle East and Africa are scheduled for 2018.
 

Kaseya Advances Remote Monitoring and Management Through Release of Next-Generation Solution

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Kaseya, the leading provider of complete IT management solutions for Managed Service Providers (MSPs) and small to midsized businesses (SMBs), today announced the general availability of Kaseya VSA 9.4, the industry's only second-generation remote monitoring and management (RMM) solution. Available both on-premises and in the cloud, the new technology delivers cross platform support for Windows, macOS and Linux, allowing for comprehensive IT systems management across any environment.

The latest release of Kaseya VSA features next-generation innovations developed specifically for advanced MSPs and enterprise IT departments. New features promote policy-based automation with proactive remediation all to increase overall team productivity. The Kaseya automation framework allows companies to securely take charge of their infrastructure by transparently and remotely managing servers, desktops, mobile devices, home-based desktops and network devices -- all from a single central management console. Built on a foundation that promotes the best user technician experience in the industry, Kaseya VSA is the ideal RMM solution for growing IT departments.

New features and functionality in Kaseya VSA 9.4 include:

Avnet Introduces "Recon," Its Innovative Managed Security Service Program

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Avnet, Inc., a leading global technology distributor, today launched a managed security service program, known as Recon, for partners in the U.S. and Canada. The new service provides partners with a way to easily offer their customers 24x7x365 security monitoring and management. Recon is designed to enhance partners’ practices and margins in the security and services markets. Partners can offer the service either as their own branded offering through a white-label approach or as an Avnet-branded service.

Security is a high-growth market for IT spending and presents a key opportunity for partners to solve one of their customers’ biggest challenges. According to the Ponemon Institute, the total cost of data breach has increased 29 percent since 2013, with the average data breach costing a company approximately $4 million.