MSP

Nerdio ITaaS Integrates Kaseya VSA for Comprehensive Centralized IT Management and Monitoring

Grazed from Nerdio

Nerdio, a pioneer in ITaaS technology, announced today it is integrating Kaseya's remote management and monitoring (RMM) solution, VSA.

Nerdio's platform fully automates the provisioning and management of entire virtual desktop-centric IT environments -- all from a single admin portal. Nerdio's three-click approach takes previously cumbersome and time-consuming IT tasks and makes them virtually effortless.

Kaseya also utilizes a single, centralized management console to offer proactive, user-defined monitoring of servers, workstations, remote computers, Windows Event Logs, and applications. It enables instant notifications about problems or changes system-wide, so that IT professionals can minimize disruptions and keep their organizations running efficiently.

RapidFire Tools Inc. Launches Unlimited-Use Internal Cyber Security Service Delivery System For MSPs

Grazed from RapidFire Tools, Inc.

RapidFire Tools Inc. has bundled together a powerful new set of tools that, for the first time, allows MSPs to roll-out a high-value, automated and branded internal IT security service that can be offered to all of their clients. The new product, called Detector SDS (Service Delivery System), includes an unlimited-use license for its unique Detector™ cyber security alerting appliance, plus additional new tools that the MSP can use to define the level of service, dynamically build marketing materials to help sell the services they create, and built-in workflow automation to easily manage the cyber security alerts through a common interface. Everything in the system, including the unlimited-use Detector appliance license, is covered by a low monthly subscription.

The Detector SDS solution comes pre-configured with a set of three "white-labeled" cyber security service plans -- "Silver," "Gold" and "Platinum." MSPs can deliver these as-is, "out-of-the-box," or modify them to meet the needs of individual clients using the built-in, menu-driven "Service Plan Creator." The pre-configured services, as well as the customized ones, can all be renamed and branded by the MSP. Once the plans are created, the MSP can quickly and easily select one or more plans to present to a client or prospect, and the system will automatically generate a professionally-formatted and branded "Plan Matrix" sales sheet. The Plan Matrix has a column for each service plan, in addition to neatly organized check-boxes that allow the client to easily see the differences in the individual plan features and deliverables. In addition, the system can automatically generate a branded Service Catalog for each Plan Matrix, providing more details about each of the deliverables included with each different level of service.
 

MSPAlliance and Ingram Micro Launch Cloud and Managed Services Certification Program

Grazed from MSPAlliance and Ingram Micro

The International Association of Cloud & Managed Service Providers (MSPAlliance - www.mspalliance.com) today announced they have partnered with Ingram Micro Cloud to launch MSPAlliance's MSP/Cloud Verify Program, an initiative to promote best practices and improve service delivery among the managed service provider (MSP) and cloud computing community.

MSP/Cloud Verify is an examination conducted by the MSPAlliance based on 10 objectives of the Unified Certification Standard (USC), a set of globally accepted standards and best practices designed specifically for the MSP and cloud industry. Measuring against these 10 objectives quantifies the overall health, competency and service delivery capability of an MSP or cloud practice. The USC has been created by MSPs for MSPs and is updated annually by a committee of MSP/Cloud Verified companies.

Inoapps First To Receive New Oracle MSP Status

Grazed from Inoapps and Oracle

Oracle Platinum Partner Inoapps (www.inoapps.com) has been accepted and accredited by Oracle as the first UK partner with IaaS specialisation to join its new Global Managed Service Provider (MSP) programme. As a fully accredited MSP, the company will provide Professional and Managed Services to Oracle IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) customers; spanning readiness assessments, migration and full implementation and managed services.

This scheme will only be available to Partners who have a Global Managed Service capability, so only a handful of Partners with a ‘truly global reach are to be chosen for this new Oracle accreditation. The decision to select Inoapps first reflects the company’s ability to deliver global support and migration services 24 hours a day / 7 days a week / 365 days a year, through its offices across EMEA, the USA and ASEAN territories. Another reason for the choice was Inoapps’ success in receiving both EMEA and Global SaaS Cloud Transformation Specialized Partner of the Year Awards at Oracle OpenWorld 2016.
 

Barracuda Offers Backup Customers and MSPs Faster Restores with LiveBoot 2.0

Grazed from Barracuda Networks, Inc.

Barracuda Networks, Inc. today announced Barracuda Backup LiveBoot 2.0, which includes Cloud LiveBoot for Microsoft Hyper-V and gives customers faster restores to minimize downtime in VMware vSphere and Hyper-V environments. Barracuda LiveBoot 2.0 offers a backup and recovery option for larger virtual machines, and reduces boot times.

"The whole point of deploying a backup strategy is to make sure businesses are covered when things go wrong, and in today's landscape, there are a lot of potential obstacles," said Rod Mathews, senior vice president and general manager, data protection at Barracuda. "We've seen everything from natural disasters to ransomware attacks or employees accidentally deleting critical files that can wreak havoc on an organization's recovery strategy. Barracuda Backup LiveBoot 2.0 provides customers with a powerful and affordable layer of protection for recovering lost data."     

Faster Restores, Reduced Downtime

2nd Watch Recognized by Industry Analyst Firm as a Leader in the Public Cloud Infrastructure Managed Service Providers Market

Grazed from 2nd Watch

2nd Watch has been recognized by Gartner in its first-ever Magic Quadrant on public cloud infrastructure managed service providers. In the report, Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide (February 2017), Gartner positioned 2nd Watch in the Leaders quadrant for its ability to execute and completeness of vision.

Founded in 2010, 2nd Watch was among the first audited AWS Managed Service Provider Partners. The firm has helped some of the world's biggest brands use AWS, including Crate & Barrel, Condé Nast, Coca-Cola North America, Lenovo, Motorola, SCOR and Yamaha, while earning AWS Competencies in Financial Services, Enterprise Migration, DevOps, Big Data, Marketing and Commerce, Life Sciences and SharePoint. 2nd Watch was also the first cloud-native managed service provider to earn SOC2 compliance. The firm is opening an East Coast Managed Cloud Services Center in Raleigh, North Carolina in 2017.
 

How to Leverage the Cloud to Scale Your MSP

Grazed from TheVarGuy. Author: Thomas Borrel.

The IT services industry is undergoing tremendous change driven by the increased use in technology. Businesses rely and depend on IT to meet customer demands, grow their businesses and deliver value. This dependency presents challenges for companies who need to keep up with IT to stay competitive or differentiate.

According to a recent survey, 68 percent of IT and business professionals are using an outside IT firm to either manage one or more of their IT functions or provide implementation, integration or other IT project work. Additionally, 50 percent of respondents indicated that they would consider using an outside IT firm in the next two years...

2nd Watch Earns Spot on CRN 2017 MSP500 List

Grazed from 2nd Watch

2nd Watch, the managed public cloud company, announces that CRN, a brand of The Channel Company, has named 2nd Watch to the 2017 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. The distinction is the third CRN recognition for 2nd Watch, an original AWS Premier Consulting Partner, in the past year, including the 2016 Next-Gen 250 and the 2016 Emerging Vendors.

The MSP500 is CRN's annual list recognizing the top managed service providers in North America. The list is comprised of three groups: the Elite 150, enterprise-focused resellers with a significant managed service offering; the Pioneer 250, for providers with a business model heavily weighted toward managed services; and the Managed Security 100, recognizing providers and resellers offering a significant managed security practice.
 

MSPAlliance Announces Rob O'Neill, SEAL Team Six Leader, as Keynote Speaker for MSPWorld 2017

Grazed from MSPAlliance

The International Association of Cloud & Managed Service Providers, (MSPAlliance - www.mspalliance.com), has announced that Rob O'Neill, SEAL Team Six Leader, Naval Special Warfare Development Group, will be delivering the keynote speech at the 2017 MSPWorld Conference March 26-28 in New Orleans. MSPWorld (www.mspworldconference.com) is the leading conference for managed services and cloud computing providers world-wide; this year's conference theme is "The Weaponization of Data."

Rob O'Neill is one of the most highly-decorated combat veterans of our time. He was a SEAL Team Six leader with the Naval Special Warfare Development Group. He has deployed more than a dozen times, and he held combat leadership roles in more than 400 combat missions in four different theaters of war. A highly-trained Navy SEAL, he led the military's most elite and was involved in our nation's most important campaigns. With most of his career shrouded in a classified cloak, O'Neill was the man on the ground we have never heard of but know exists.

New Survey Reveals Most MSPs Feel Greatest Competition from Google, Other Cloud Vendors

Grazed from Sonian

Sonian, the leading provider of cloud-based email archiving and insights, today unveiled new survey findings that reveal that 79 percent of managed service providers (MSPs) today feel their greatest competitive threat is cloud providers, as opposed to other MSPs. This represents a significant leap from five years ago, when only 54 percent of MSPs viewed cloud providers as their greatest competition. MSPs of all sizes agreed they lost more deals to Google than any other cloud provider, including Amazon, Hewlett Packard, IBM and Microsoft - and expect Google to be the cloud market leader by 2021.

These findings were detailed in a new report released today, "A New World Order: How MSPs are Trying to Survive and Thrive in a Cloud-first World," based on a Berg Research survey of more than 300 MSPs commissioned by Sonian.

The MSP Market in an Increasingly Cloud-First World