MSP

FileCloud Launches Managed Service Provider Partner Program

Grazed from FileCloud

FileCloud, a cloud-agnostic Enterprise File Sync and Sharing Solution (EFSS), today announced the launch of the FileCloud Online partner program. Managed Service Providers (MSPs) can now resell FileCloud Online, a customizable, secure EFSS fully hosted by FileCloud. Delivering data ownership, residency and control with compliance in Canada, APAC or Europe, FileCloud Online is the only hybrid cloud offering in the market that offers direct, low latency access to on-premise windows file servers and the cloud for remote access.

"File sharing and collaboration is a core use case for any organization," said Venkat Ramasamy, COO, FileCloud. "FileCloud Online outperforms rival EFSS solutions and delivers MSPs with the opportunity to capture market potential netting greater user satisfaction, customer retention and higher margins."

SolarWinds MSP Introduces N-central 12.0 with NetPath Integration - Providing Deeper, Vital Insights into Network Performance

Grazed from SolarWinds MSP

SolarWinds MSP, a global leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and Managed Service Providers (MSPs), today announced it has launched SolarWinds N-central 12.0, which hosts a wide range of new features, including deeper PSA application integration, enhanced patch management, and NetPath- which is also available on SolarWinds RMM.

NetPath is designed to help users troubleshoot network performance issues by providing deeper visibility into network paths, application response times, and node performance for on-premises, hybrid, and cloud environments. MSPs can pinpoint slowdowns, outages, and other problems through a visual depiction of every hop traffic takes from the end user, through the network, to the applications being accessed, and back. When a problem is found, NetPath presents relevant network statistics and contact information for the affected node, giving businesses the opportunity to quickly alert other providers to help get the service restored quickly.

N-central 12.0 can also enable users to:

SolarWinds MSP Recognized as Top RMM Vendor in Annual Reader's Choice Awards

Grazed from SolarWinds

SolarWinds MSP, a leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and MSPs, today announced it is a gold winner in the remote monitoring and management (RMM) category in the 2018 ChannelPro Readers' Choice Awards. This is the third year in a row the managed services innovator has earned the top RMM honor.

Additionally, SolarWinds MSP earned two silver awards:

  • Best PSA
  • Best Integrated RMM/PSA Suite

Ensono Recognized as Microsoft Azure Expert MSP After Rigorous Audit Process

Grazed from Ensono

Ensono, a leading hybrid IT services provider, announces its status as one of the first managed service providers to be recognized as a Microsoft Azure Expert MSP from the Microsoft pilot program after an intensive audit process. 

Ensono is now one of just 32 certified Azure Expert MSPs after proving itself as an expert ally in assisting clients in adopting Azure services. This certification recognizes that Ensono clients on Azure receive continuous optimization in spend and technology. Ensono's managed Azure clients will receive fully audited managed services and will have access to the most qualified consultants and technical resources throughout their digital transformation journeys. 

To achieve this certification, Ensono underwent an in-depth audit that evaluated its technical expertise, assessment and design, build and migration, cloud operations and service management, security and governance, SLAs customer satisfaction, cost optimization and reporting for its Azure services. Ensono's Hyper Cloud Platform was a critical element in receiving the certification. This cloud management platform allows clients to have full visibility of their Microsoft Azure environment without having to worry about day-to-day management and long-term strategy.

 

Parallels Remote Application Server (RAS) 16.5 Launches

Grazed from Parallels

Parallels launched version 16.5 of Parallels Remote Application Server, which allows IT administrators to automatically provision remote desktop session hosts and enables Parallels RAS deployment to auto-scale based on the load. Parallels RAS now also supports publishing Microsoft App-V containers. The extended PowerShell API supports new features including automation for a variety of complex configurations and repetitive tasks (as well as automation for extended client policies), giving IT administrators flexibility to easily configure client devices.

Managed service providers (MSPs) and independent software vendors (ISVs) now have new customization capabilities, such as rebranding the Windows Client and the ability to download a branded Windows Client through the HTML5 gateway. In addition, MSPs and ISVs can now flexibly manage and monitor licenses for their clients or farms with Service Provider, with the ability to set the maximum user limits and notifications if sub-licenses have reached their limit.

Crayon Recognized as Microsoft Azure Expert Managed Service Provider

Grazed from Crayon

Crayon, a global leader in Software Asset Management (SAM) and Cloud Economics, has achieved a significant milestone in being recognized as a Microsoft Azure Expert Managed Service Provider (MSP).

As customers move to the public cloud with increasing pace, they need partners with a deep level of cloud expertise and experience to guide them. Inclusion in the Azure Expert MSP program is awarded to partners that meet a stringent set of requirements, including verified proof of excellence in customer delivery and technical expertise, and the successful completion of an independent audit of their managed services, people, processes and technologies.
 

SolarWinds MSP Launches MSP Pulse Benchmarking Tool for MSPs

Grazed from SolarWinds MSP

SolarWinds MSP, a global leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and MSPs, has today launched MSP Pulse, a benchmarking tool that is designed to enable managed service providers to effectively understand the health of their business, with deep insight into opportunity areas for new investment, and an understanding of how they rank against their peers.

MSP Pulse was developed in partnership with The 2112 Group, a leading business-strategy firm focused on improving the performance of technology companies' direct and indirect channels. With the new tool, MSPs answer a few questions that drive a customized, comprehensive report. It details:

Scale Computing Launches New MSP Program

Written by David Marshall

Scale Computing launched a new MSP program, consisting of a new flexible pricing model that ultimately reduces CapEx through a price per-node, per-month, OpEx subscription.

"We are committed to working with the channel in a true partnership, and our updated program is a reflection of this as we strive to enable our partners to maintain a competitive advantage. The market is dynamic, and channel partners need to adapt to meet new challenges and customer requirements," commented Jeff Ready, CEO at Scale Computing.

This program was not only created to boost partner profitability but also to enable partners to sell additional vital services that will meet growing customer requirements around Disaster Recovery-as-a-Service (DRaaS), Infrastructure as-a-Service (IaaS) and Remote Management as-a-Service (RMMaaS).

 

Webinar: The State of Virtual Desktop Infrastructure (VDI) for MSPs

 

IT service providers have had their world rocked by the rapid expansion of mobile platforms and VDI technology over the past decade. Suddenly, their customers' employees expect to access virtual workspaces on any device, anywhere - MSPs are taking note.

To meet their customers' expectations, MSPs are turning toward affordable, all-in-one VDI solutions. VDI solutions provide a secured and managed service to desktop and mobile users anywhere.   

A Global Technology Provider for 700+ financial services clients, Increases Efficiency of Personnel and SOC team by 37%

Article Written by Arun Gandhi, Director of Product Management at Seceon and Grigoriy Milis, Chief Technology Officer at RFA

As security breaches and attacks continue to lead global headlines, effective cybersecurity protections are the "new normal" for conducting business today. In addition to recently enacted regulations, with more coming in near future, it is imperative for managed service providers (MSPs) to provide best-in-class security solutions to customers while differentiating themselves from the competition. 

Traditional solutions are no longer sufficient; tools must evolve to combat the increasing sophistication of cybercriminal techniques and technologies. Customized malware exists now that can evade and bypass many of the traditional endpoint security solutions. Traditional signature- and manual calculation-based approaches are simply not sufficient for providing security with the increasing sophistication of cyber threats. Above all, the biggest challenge remains integration of these point solutions as they are from different manufacturers and not built to communicate with each other inherently. 

In business for nearly thirty years, Richard Fleischman & Associates, also known as RFA, is a trusted technology partner to more than 700 clients globally who retain more than $900 billion in total assets under management. Serving as an MSP for its financial sector clients, RFA used a number of traditional solutions and services from large market leaders successfully, but was always challenged to find a solution that could address threats (i.e., detect, contain and eliminate) between the perimeter and endpoints to their required level of sophistication. Multi-layered approaches recommended by industry experts were rendered ineffective as the solutions were note properly integrated and remained silo'ed. Moreover, the level of protection afforded resulted in dissatisfaction when compared to the overhead cost.