Apple iCloud Outage: What If Partners Had Predicted It?
November 20, 2012
Grazed from TalkinCloud. Author: Joe Panettieri.
Some Apple iCloud services suffered outages and/or performance issues on Nov. 18. The impacted systems included iMessage and FaceTime. Apple Insider claims iCloud has suffered roughly four outages in the past three months — not exactly a stellar track record for Apple (NASDAQ: AAPL), which focuses like a laser on end-user experience.
What’s the lesson here for IT service providers and computer consultants? Some cloud skeptics will start pounding the table again for on-premises servers. But it’s too late to put the cloud genie back in the bottle. Instead, IT consultants should look for ways to proactively warn their customers about potential cloud outages and emerging performance issues…
For example, Boundary — a SaaS-based monitoring platform — accurately pinpointed performance issues and outages at Amazon and Microsoft long before those cloud services providers alerted partners and customers about imminent cloud outages…
Read more from the source @ http://talkincloud.com/cloud-computing-management/apple-icloud-outage-what-if-partners-had-predicted-it