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Five9 Delivers Cloud-Based Contact Center Solution to a Large Financial Technology Company

Grazed from Five9

Five9, Inc., a leading provider of cloud software for the enterprise contact center market, today announced that it has been selected by a financial technology company focused on providing affordable loans to consumers.

With more than 240 retail locations, the financial technology company is focused on providing loans to consumers with poor or no credit. The company's contact center agents provide customer service and in two languages (English and Spanish) related to loan origination, loan applications and credit-building programs.

Noction IRP for Cloud - The Ultimate Public Cloud Routing Optimization Service Debuts on AWS Marketplace

Grazed from Noction

Noction has announced the release of IRP for Cloud - the first cloud network performance optimization service, specifically designed to address public cloud providers conventional BGP routing deficiencies and accelerate Internet traffic.

At the center of IRP for Cloud is the well-known Noction Intelligent Routing Platform, which is designed to actively check remote prefixes for metrics such as packet loss, latency, throughput, historical reliability as well as maximum peer capacity; analyze the collected network performance metrics and select the best performing route for traffic to pass through.

Eastwind Networks Unveils SaaS Platform for Expanded Cyber Terrain Monitoring

Grazed from Eastwind Networks

Eastwind Networks, the cybersecurity solutions and breach analytics cloud platform, announced today the release and immediate availability of Eastwind for SaaS.

This addition to Eastwind's product line provides complete visibility for companies using online services, such as, G Suite, Office 365, Dropbox, Box and Salesforce.

"The ability to respond to a breach reaches well beyond corporate networks and databases with the sprawl of modern technology integrations," said Paul Kraus, CEO, Eastwind Networks. "Eastwind's SaaS offering enables enterprises to unify visibility by gathering and analyzing cloud telemetry from multiple SaaS providers so businesses can embrace new technologies while ensuring complete security of their cyber terrain."

As companies continue to integrate cloud services into their workflows, Eastwind for SaaS provides a full spectrum security platform. The solution integrates collection, analysis and enrichment of telemetry data from hosted applications into the workflow and hunt patterns of cyber threat incident responders. Benefits include:

Gaming in the Cloud: What the Future Holds for Web-Based Games

NVidia's new GeforceNow, a streaming service designed to enable gamers to run AAA titles on any computer, sparked a lot of interest about gaming in the cloud. What NVidia does is rent a capable gaming system via video streaming, so players can run graphic-intensive games remotely and have a great gaming experience.

NVidia GeforceNow may be the hottest thing right now, but experts believe that the future of gaming in the cloud lies with browser-based games that are simpler to play. Is this really the case?

The Rise of Web-Based Games

People, especially casual gamers, want simplicity. They want to be able to visit a site and start playing their favorite games right away. In many ways, the cloud infrastructure is the perfect environment for this type of gaming. Add the fact that there are better technologies for serving web-based games, and we have the perfect mix.

Top Five Networking Trends for 2018

Grazed from Nuvias

Martin Hester, Strategic Consultant at Nuvias, looks at the networking trends that will shape 2018

1. Security First
Cyber threats are becoming ever more sophisticated and increasing in volume. In addition, remote working or working across multiple sites and multiple devices, together with an increasing reliance on cloud-based applications, have all served to weaken traditional perimeter-based security.
 

DigitalOcean Announces New Compute Plans to Provide Best Price-to-Performance for Production Applications

Grazed from DigitalOcean

DigitalOcean, the cloud for developers, today announced new pricing to deliver more memory, compute power and flexibility for customers at every price point. The offering will help businesses more confidently scale their deployments by providing the best value for performance and a flexible, predictable pricing model that makes billing simple.

"When we launched the Droplet five years ago, we offered a price point and product to help developers deploy their workloads quickly and easily. Now, we are seeing their projects grow, with many of them using DigitalOcean in a large-scale production environment," said Shiven Ramji, VP, Product, DigitalOcean. "While the rest of the market has offered complex discounts structured to force growth, we are focused on what our customers want most - a simple and predictable pricing model that enables them to rapidly scale their businesses without overpaying for the resources and flexibility they need."

Neverfail Builds New Private Cloud Disaster Recovery Service With Tintri

Grazed from Tintri and Neverfail

Tintri, Inc., a leading provider of enterprise cloud platforms, today announced Neverfail, a global cloud IT service provider, has developed a comprehensive Disaster Recovery as a Service (DRaaS) platform with a secure private cloud built on Tintri's all-flash storage solution for replication. The new DRaaS solution connects Tintri storage solutions at customer sites and at Neverfail's data center for data to be quickly replicated and restored over a private cloud in the case of a disaster or emergency.

The joint solution incorporates a Tintri T5000 in Neverfail's data center to replicate with the customer's Tintri storage device, enabling images to be easily and quickly restored to Neverfail's private cloud and data center. Customers can use the solution to reduce spending on purchasing and managing onsite DR solutions.

Cloud Standards Customer Council Announces Version 2.0 of Interoperability and Portability for Cloud Computing Whitepaper

Grazed from Cloud Standards Customer Council

The Cloud Standards Customer Council (CSCC), an end-user advocacy group dedicated to accelerating cloud's successful adoption, today published version 2.0 of its whitepaper, Interoperability and Portability for Cloud Computing: A Guide. Authors of the paper will present a complimentary webinar on January 24, 2018, from 11:00am - 12:00pm ET to introduce the paper.

Today, organizations are employing a wide range of cloud services and transitioning data and applications to cloud computing environments. The topics of "interoperability" and "portability" are significant considerations in relation to the use of cloud services, but there is also confusion and misunderstanding of exactly what this entails. The aim of this guide is to provide a clear definition of interoperability and of portability and how these relate to various aspects of cloud computing and to cloud services.

Comcast Selects AWS as its Preferred Public Cloud Provider

Grazed from Amazon and Comcast

Amazon Web Services, Inc. (AWS), an Amazon.com company, today announced that Comcast Cable has selected AWS as its preferred public cloud infrastructure provider. Comcast Cable will expand its use of AWS by migrating material workloads and building new applications on AWS.

AWS provides important infrastructure and services to Comcast as it focuses on building cloud-native products and services on AWS that adapt and evolve to meet the needs of customers. That focus is reflected in the class-defining X1 Platform, award-winning voice-control technology, and Xfinity xFi, Comcast's personalized Wi-Fi experience that gives customers pinpoint control over their home networks. Comcast's primary businesses, Comcast Cable and NBCUniversal, are currently running workloads on AWS which has enabled these businesses to become more nimble and launch new, revenue-generating initiatives in the competitive entertainment industry.

Cogeco Peer 1 Adds Managed Microsoft Azure Services to Cloud Portfolio

Grazed from Cogeco Peer 1

Cogeco Peer 1, a global provider of essential business-to-business products and services, today is adding Managed Microsoft Azure Services to its global cloud portfolio, allowing customers to select from a fully customizable list of Azure expertise and scalable services.

"With the addition of Managed Microsoft Azure Services, Cogeco Peer 1 is offering customers flexible, customizable solutions that enable them to unlock the full potential of Azure to accelerate their enterprise transformation," said Bertrand Labelle, Vice President Marketing and Innovation, Cogeco Peer 1. "These services will power the potential of businesses looking to simplify their journey to the cloud and optimize their investment in Azure. They will benefit from a secured, monitored and optimized Azure environment entirely designed for their specific business needs and managed by our team of experts. This is about optimizing return on investment for customers who don't always have the expertise or capacity to take full advantage of the power of Azure".