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3 (Easy) Keys to a Successful CRM Application

Grazed from Destination CRM.  Author: Umberto Milletti.

Few would argue that CRM has been one of the most significant business trends and application categories to emerge over the past few decades. Wikipedia, reference of the masses, defines CRM as a "broadly recognized, widely implemented strategy for managing and nurturing a company's interactions with customers, clients, and sales prospects, using technology to organize, automate, and synchronize business processes."

The Cloud Cozies Up to Healthcare

Grazed from GigaOM.  Author: Ben Kepes.

The Obama administration has plans to release $44 billion in stimulus money aimed at getting doctors to adopt electronic health records (EHR), and the programs are helping fuel innovation in the cloud. I recently posted a story contending that cloud applications can create a statistical goldmine. This goldmine exists not only in commercial settings, but also in areas that could directly benefit all citizens, such as in electronic health records.

Google's Counsel Tapdances on Net Neutrality

Grazed from Internet Revolution.  Author: Sean Gallagher.

Richard Whitt, Google (Nasdaq: GOOG)’s Washington telecom and media counsel, issued a “Myths vs. Facts” talking points post on the company’s public policy blog today, on the heels of outcry over Google’s agreement in principle with Verizon Communications Inc. (NYSE: VZ) on ground rules for the net neutrality debate.

Seagate and Samsung Team Up to Bring Flash to the Data Center

Grazed from GigaOM.  Author: Stacey Higginbotham.

Inside the Cloud Computing Platform Wars

Grazed from IT Business Edge.  Author: Micheal Vizard.

Traditional hosting providers are getting a lot more serious about competing for every cloud computing dollar. This week, for example, Rackspace announced the general availability of its cloud computing services based on a Windows server.

Cloud Storage and Backup: Will Consumer Tools Work for Business?

Grazed from GigaOM.  Author: Ben Kepes.

Building a Cloud out of Smart Phones

Grazed form MIT Technology Review.  Author:  Christopher Mims.

Turning an entire paradigm on its head, an international group of researchers has figured out how to implement cloud computing's most widely-used algorithm, one that's usually deployed in giant, hugely-powerful server farms, on a couple of dozen cell phones.

Partly Cloudy

Grazed from Destination CRM.  Author: Koa Beck.

Ever since the world slipped into one of the worst economic depressions in history, companies have tried to reduce upfront expenditures. 

The most popular within technology circles has involved software-as-a-service (SaaS) and, more recently, cloud computing. Analysts also say that virtualized resources have a lot to offer companies getting back on their feet after taking severe financial hits. 

On the Scene: Sage Insights ’10 -- Sage Succumbs to Cloud Computing

Grazed from Destination CRM.  Author: Lauren McKay.

Watch out all you cloud-based CRM vendors, there’s a new—well, an old new—guy in town. Sage, a longtime provider of on-premises CRM solutions (Act! by Sage, Sage CRM, and Sage SalesLogix), made its move to the cloud at this year’s Insights partner conference, unveiling SalesLogix Cloud. Denis Pombriant, founder and principal of CRM consultancy Beagle Research Group, says this was “the announcement Sage needed to make,” a sign that cloud computing has evolved to the point where every CRM vendor needs an on-demand offering.

JoliCloud Finally Launches

Grazed from GigaOM.  Author: Om Malik.